Direct Line 417.717.6308     Email vivian@cityrealestatesf.com     License: 01342994
VIVIAN LEE

VIVIAN LEE

Real Estate Expert. Local Knowledge. Proven Results.

SUCCESS STORIES

Curious what my past clients have to say about me??


                                                                                 

"Realtor Extraordinaire!!!" – Haji Dove

“After discovering a very stressful problem with a rental property I owned in San Francisco, living out of the city, I turned to the best resource I knew, a realtor, and luckily I found a knowledgeable professional, Vivian Lee.  She was able to provide me with referrals to the professionals I needed to deal with the problem. Over six months and through my heart surgery Vivian periodically would check in to see if there was anything else she could do to assist me.  It was a "God send".  Unfortunately, the problem could not be resolved and I finally decided to sell the house.  Yes, I listed it with the best agent I knew, Vivian Lee.  She walked me through the mound of papers surrounding a real estate transaction and a 1031 exchange.  She was always available for questions and able to provide quick responses.  She is a five star agent.” – Lori Costa Paumer

“Vivian was such a great help throughout the process of finding a place to rent. She knew everything about the rental, was very responsive and had a great connection with the landlord that helped make the rental process so smooth. She was so friendly and made the site visits so enjoyable, I would recommend her to any renter looking for their new home.” – Adam Rey

”Vivian Lee, Realtor, was enthusiastic about leasing the property as speedily as possible. She was throrough in checking prospective tenants’ financial statuses. She facilitated the entire rental process and did a wonderful job.” – Shirley Dere

“My wife and I couldn’t have had a better realtor than Vivian.  She helped us find a lender, and guided us through the process in a very friendly and professional manner.  Vivian worked very hard for us and kept us informed every step of the way.  She pays close attention to details and her expansive knowledge was indispensable to us as first time home buyers.  Vivian was available to us 24-7 and was very prompt in responding to any questions we had.  Thanks Vivian, you are awesome!!” – Matthew Brinck

“As first-time home buyers, my husband and I had no idea how to even get started. But working with Vivian was probably the best decision we made! Vivian helped us navigate the entire process, from connecting us with the right people to get preapproved, to helping us with submitting an offer, explaining all the different paperwork that was involved, and being just a super supportive person when we were finalizing escrow. She was quick to respond when we had questions and super helpful in just everything around the sometimes stressful home buying process in Northern California! I would highly recommend working with Vivian!” – Katja Brinck

"An agent that cares, always kept you updated, and very professional! Would love to do another transaction with her!” – William Tran (Realtor, Sequoia Real Estate)

“Vivian is very knowledgable, easy to work with and is very personable! It was our first time buying a home so she took us step-by-step through the whole home buying process. She also helped us find a lender that would work with our specific needs. Vivian was very responsive and was always available when we needed her. She helped us find our dream home and we would highly recommend working with her.” – Linda Vo and Stanley Hua

                                                                                    

“Vivian is truly a great real estate professional. She is always available, extremely knowledgable and consistently goes above and beyond. She is honest, hard working and capable. When things got a little stressful with the sale of my home she was there to reassure me and calm my nerves. She also helped find good contractors that were able to complete work on a very tight timeline. This is the second transaction I've been represented by Vivian and I am totally satisfied. I highly recommend her for any real estate needs you have in the Bay Area.” – Philip Astrachan

                                                                      

“Vivian helped with renting my mother's house. When the first tenant departed early, she assisted with finding another tenant. When the first tenant filed in small claims court, Vivian came to court to testify which helped tremendously. This was above and beyond the call of duty.” – Janet Lee Tse

“I was referred to Vivian by one of our friends and I really enjoyed working with her. She had good knowledge of the market in the town where my apartment was located. She was thorough in her evaluation of what rental rates were around the area and was able to help us find good tenants very quickly. I would recommend her to a friend or family.” – Richa Rastogi

Vivian was extremely knowledgeable and fun to work with! She's a go getter and will go out of her way to view houses on the buyer's behalf. We ended up purchasing a home in SF in a couple of months - so obviously she was very effective. Bay Area House Hunters, hit her up! Thanks!” – James Tang

                                                                     

“Vivian was the leasing agent on my new home. She was great! My questions were always answered quickly and she provided clear information. Thank you Vivian!” – Katherine Kwan

”I just want to say how great it's been to work with Vivian on my first SF transaction. She is representing the buyer for my listing and has been an absolute pleasure to work with. She gave me such great support in helping recommend local inspectors since I was unfamiliar with SF rules and regulations and was always there when I had a question. Her communication was always clear and concise. She always answered texts and emails within minutes regardless of time of day. Being new to real estate with it being such a competitive business it was just so refreshing to have met an agent that is willing to support, be patient, and kind to another colleague. Our transaction wasn't the smoothest but we have communicated through it and are looking to close in a week! If I could describe her in a few words I would say she is truly a remarkable person that was fair, caring, and human.” – Mary Kassis

”Vivian is easy to work with, honest, well organized, fast to respond and everything you would expect from a professional but rarely come across. I have worked with her for 3+ Years and from initial application application to the final walk-through she was all of the above.” – Avi Saranga 

“Vivian Lee is a dream to work with. She is awesome, razor sharp, she knows what to do, she knows how to make things happen with ease and amazing grace. I work insane hours and she made it easy—offering to help in many ways. She is knowledgeable, educated, experienced, sweet, fun and a real gem. The other thing is she is genuine, down-to-earth. You definitely want her on your team. She is a stellar agent and a wonderful human being.” Janell Umemoto 

                                         

“Vivian was extremely helpful throughout the entire rental search and application process! This was the first time I had searched for an apartment by myself, so I had a lot of questions. Vivian was always able to provide a quick and thorough response, whether it was 7 in the morning or 7 at night. She was able to make the apartment search as easy as possible. I would highly recommend working with Vivian. She was extremely knowledgeable, very friendly and went well above what was required! I am now happily settled in an apartment that I love!” – Taylor Boldt 

“As a first time home buyer I cannot say enough about Vivian. She was responsive, knowledgable and was basically there for every step of the process . One of her greatest attributes is her experience which allowed her to explain in detail and give reassurances when there was hiccups with the entire home buying process. She was in constant communication with not only us but also working with the lender to make sure everything could go as smoothly as possible. In the end there will always be little issues that pop up but Vivian was there is smooth out those bumps and help us get the home we’ve been searching for.” – Alvin Ho

                                                                                                  

"This message is in reference to Vivian Lee of Barbagelata Real Estate.  My sister and I were recently in need of assistance to prepare our mother’s house to rent.  As our busy schedules and lack of experience in this area created some anxiety in taking on this endeavor, we were quite relieved and most satisfied with the support that Vivian provided. She assisted us with much needed suggestions on preparing the home for potential renters and listed it in a timely fashion to meet our limited timeline.  Vivian listed and presented the house, secured a renter, and handled all of the mundane and necessary tedious paperwork involved. She was always very pleasant, thorough, punctual, and efficient in all of the tasks that she assisted us with.  Her knowledge and expertise in the real estate business were of great benefit to our needs.  I would highly recommend Vivian to assist in any real estate needs as she would be a tremendous asset." – Kenny Lee

“I highly recommend Vivian for any of your real estate needs. Vivian assisted me in the purchase of my residence in San Francisco. She was incredibly responsive, knowledgable and helpful during the transaction. She always offered to assist in any way possible and made me feel that no concern or detail was too small to overlook. She also provided great resources outside of her area of expertise. From mortgage broker to appraiser, everyone she recommended was top notch. Vivian loves what she does and it really shows. She works extremely hard for her clients to make sure they are completely satisfied, and that the buying process goes smooth from start to finish.” – Phil Astrachan

                                                           

“My husband and I have lived in San Francisco for over 2 years. We have had a lot of experiences with Realtors and brokers while looking for apartments and homes to rent, many of which have left us angry/jaded about the housing market in the city. However, Vivian totally changed our opinion about working with a Realtor. She was by far the best and easiest to work with. She was quick to respond to our questions, available to show us the property multiple times, and very friendly throughout the whole process. She made renting our new home quick and easy. We would recommend her to a friend or loved one in a heartbeat.” – Kristina Gonzales

“Just wanted to thank Vivian for another stellar job. She found a property in the only location I really ever wanted to live. Couple highlights that I want to share include the offer letter she sent, and the discussions we had on the loan piece. The offer letter was probably what got the property awarded to me. I believe the smallest details there, broke any ties that I had with other bidders. From there I needed to show them the money. So on the loan piece we had to go through quite a few different options, but the communication line stayed open and we made it happen. If there was any breakdown in communication in this phase, I would have lost the property. But everything worked out! Thanks again Vivian! Not only have you sold a property for me in the past, you have found me a place as well. Keep up the great work!!” – Chad Cook

                                                             

“My wife and I have put Vivian through the ringer these last three years, having looked at over a hundred houses in San Francisco before finding the perfect house for us which we recently purchased in the Lakeshore District, with her representing us. And that’s in addition to having her list, show, and choose tenants for the rental properties we also own. Through it all, Vivian has been reliable, dependable, and very accurate in her market analysis and conditions in the unpredictable world of San Francisco real estate. She is easy to approach, flexible, knowledgeable and promptly returns phone calls, emails and texts and always goes to bat for us. I can’t say enough good things about Vivian and she will be our real estate agent of choice for as long as we are here and a good friend for life. Plus, our kid loves her--an added bonus. Thanks Vivian!” – Josh Riskin and Susan Lee

                                                           

“We were skeptical when we started the search for our first home. Linda and I were expecting our first child in May, but Vivian assured us we'd be able to find a home before the baby arrives. Vivian was very flexible when working with our schedules, was considerate of our needs, and always made herself available. On top of her admirable work ethic, she brings a keen eye when evaluating homes, a strong grasp of real estate market dynamics, and diligently kept communication channels clear between all parties involved throughout the transaction. Buying a home can be a daunting process, but we're glad we had Vivian in our corner and look forward to working with her again.” – Tuan Huynh

                                                                                  

“My husband and I purchased our first home in March 2016 with Vivian's help. We were so glad to have her assistance. Vivian answered all our questions promptly, thoughtfully, and thoroughly. She made sure we had all the information we needed to make a decision and helped guide us on our offer. She was knowledgeable about the market and the neighborhood. After our offer was accepted, she pretty much held our hands through the nerve-wracking 21 days before the transaction closed--answering our questions, working with our lender to make sure everything was going smoothly, giving us updates on anything that was going on behind the scenes. We are so happy to have had Vivian help us through this process and we would recommend her to our friends and family.” – Kathlyn Querubin

“Vivian helped my wife and I purchase our first home, and we had a wonderful experience with her.  As first time home buyers, we had a lot of questions, and Vivian was always available to answer them.  She provided great advice, was totally patient, and made us feel confident and secure in the decisions we were making.  Vivian was an asset to us throughout the entire process, and we would recommend her highly to anyone looking for professional, effective and friendly representation.” – Daniel Portman

                                                                                                     

“As a mortgage broker. I get the opportunity to work with a wide variety of agents in San Francisco. Both good and bad. Vivian has proven to be a great agent. She is a wonderful communicator and an excellent negotiator for her clients. I know that I can always rely on her to be available and present when it matters the most. She is an A+ in my book!!!” – Sergei Andruha

“Vivian was a pleasure to work with.  She was always accessible and provided frequent updates on relevant properties during my search.  Once I found "the one," she gave excellent advice on making a competitive offer and provided strategies for making my offer stand out.  She fought hard for me and I beat out multiple offers​.  I closed on the 1st offer I made with a smooth escrow which is unheard of in the current real estate climate. Thank you Vivian for all of your help!!”  – Melissa Dickey 

“We've worked with a number of agents in the Bay Area and have a select few that we continue to work with, including Vivian. One of the key qualities (of many) that stands out in working with Vivian is her attentiveness to her client's needs. In working with Vivian from the onset, she has built a trusting rapport with us that involves listening carefully to our needs and having a greater understanding of our goals. Whether its transaction related, or leasing a rental property, she provides a clear and organized framework and executes above expectations. She's an outstanding real estate professional and a pleasure to work with. We look forward to continuing our work with her.”  – Jason Lok

"Vivian is excellent across the board. She is very responsive, resourceful, caring, smart, and has forged a great relationship with each of my clients. Her knowledge of the San Francisco multi-unit market was invaluable in helping us step by step through the marketing process. She was always professional and compassionate, especially when dealing with challenging tenants. Unlike some realtors I've dealt with, Vivian is more personable. She was always accessible, and answers and returns all phone calls promptly. As we went through the listing process, she gave us great advice on how to strategically list under the market price. She guided us in what needed to be done to showcase the flats for sale in the best light, and at the same time minimizing the costs of cosmetic renovations. She sold the flats for more than $500,000 above the expected asking price. My clients congratulated me, but the real credit is due to Vivian's extraordinary performance. I would refer my clients to Vivian Lee again for buying and selling, and recommend her to anyone who wants to have the right visionary who will help guide you through the demanding purchase/sales process."  – Michael Mutalipassi

"I was impressed with Vivian and Stephen's vision in embracing diverse personalities of a large group of sellers, challenging because it is hard to keep everyone happy all at the same time. These two realtors are the best in effectively assisting all of the sellers to get engaged and cooperating in the sales process. Vivian and Stephen did an excellent job in every respect. They displayed tremendous enthusiasm to complete the staging, renovations and repair projects. Vivian and Stephen exceeded our expectations. I would not hesitate to recommend or refer Vivian and Stephen to my clients, several of whom are actively engaged in investment properties. Great job and many thanks to Vivian and Stephen for helping us get through all of this." – Wong & Hung, Attorneys At Law

"Vivian recently sold our 6 units income property in the Nob Hill/Russian Hill area, as you can see on her website. She did a very good job in all aspects of the sale, communication to the main sellers, very prompt with answering my questions and concerns, very patient especially with so many individuals involved in this transaction and in negotiating and making sure everything ran smoothly. I would highly recommend her services." – Regina Loo

"Vivian Lee of the Barbagelata Group, was chosen from a group of 6 agents/agencies we were considering. Our seller's group could have not been more pleased about our choice. Vivian was always accessible, on top of every detail, and unfailingly patient and friendly with every phone and personal encounter. Our large multi-family property needed work to be market ready. Vivian was in charge of the entire process, from staging, to marketing, to closing, always working in a timely and diligent manner. The number of offers we received speak for themselves. We accepted well above ask and successfully closed. I wholeheartedly recommend Vivian Lee to be your next realtor." – Elaine Wong

"Thanks for all your hard work to get us such a nice condo in SF!" – Arnold Gutierrez

                                              

"I'm writing to let you know that I had a very great experience working with you. I was very impressed with your professionalism and attention to detail. I feel that you are very smart, organized and professional. I'll refer my friends to you. Thanks a lot for your help!" – Michelle Yeung

"Vivian handled every service for our transaction in a professional way. She was pleasant with clients and well liked. I highly recommend her for services of any kind. I was so happy with the way she took care of business that I’m going to let her manage the property on repair calls and any other problems that may occur. If you are thinking of selling, buying or leasing real estate, you should definitely have her as your agent. You will be very pleased like me. She is a very sweet girl and is very good at her job." – Diane Benitez

                                                                      

"The tenants are working out very well thanks to your expert screening.  It was worth every penny having you look for such good tenants." – Aprielle Chan

"I can't say enough good things about Vivian Lee at the Chestnut Street office of Barbagelata Real Estate and I highly recommend her. I recently retained her services to find tenants for a property I manage in San Francisco, and she found excellent tenants within one week of the initial listing and the whole deal was closed at top dollar within ten days. She handled the whole listing from beginning to end: from initial walk through and market analysis, taking pictures of the property and posting them, listing and showing the property, to thoroughly reviewing each tenant's rental application, including background and credit checks, all the way to the signing of the lease and receipt of payment. Through all of it she was prompt, returned phone calls, was courteous, knew the business of real estate and, most importantly, was an advocate for me. On a personal level, I like her as a person, too: She is smart, charming, and very down to earth. She is also very thoughtful and genuine-- she sent my daughter a Cat's Cradle book with string--a game my daughter loves--and a very nice touch on behalf of Vivian. I would not hesitate to do business with her again, whether it is to handle the sale of a property or to find good tenants for a rental property. Give her a call!" – Josh Riskin
                                                                                                          

"I remember sharing a client with you a few years ago when I was selling real estate in San Francisco; you were so professional and helpful with our buyer, completing the sale in a fast and timely manner. Being born and raised in San Francisco and your knowledge of real estate certainly makes you an agent anyone would be lucky to have working for them. I will make sure I recommend you to all my friends and acquaintances looking for real estate needs in the Bay Area." – Lori Ritter
 



"When buying or selling a house; results matter. And back in 05' , literally months before the mortgage melt down hit, she was able to sell my house for an amazing price. I can't tell you how thankful I am/was for that. And I owe it all to her. In addition to this, she has great pedigree, as this business is in the family. But the main reason you would hire her is that she is Thoughtful and Interested. She truly cares what happens. You always want someone like that on your side." – Chad Cook